Privacy Policy

Last updated: 3rd December 2025

Harlow & District Chamber of Commerce (“we”, “us”, or “our”) operates this website (the “Service”). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Service. By using the Service, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide when completing forms or contacting us. This may include:

  • Name
  • Email address
  • Telephone number
  • Address
  • Business information
  • Any additional details you provide in messages or enquiry forms

We may also collect technical information automatically when you visit the Service, such as your IP address, browser type, pages viewed, and the date and time of your visit.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Provide information or support related to Chamber membership
  • Send updates, newsletters, or event information (only where consent has been given)
  • Improve the functionality and performance of the Service
  • Maintain internal records

We do not sell or share personal information with third parties for marketing purposes.

Cookies

The Service may use cookies to enhance your browsing experience and collect basic usage data. You can choose to disable cookies in your browser settings, although some features of the Service may not function properly without them.

Service Providers

We may use trusted third-party service providers to support the operation of the Service (e.g., hosting, analytics, email delivery). These providers have access to personal information only as necessary to perform their services and must keep it confidential.

Security

We take reasonable steps to protect your personal information. However, no method of online transmission or storage is completely secure. We cannot guarantee absolute security, but we follow best practices to safeguard your data.

Links to Other Websites

The Service may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us so we can remove it promptly.

Legal Compliance

We may disclose personal information if required to do so under UK law or in response to valid legal requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. Continued use of the Service after changes have been made indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: harlowbusiness@nwes.org.uk

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